Terms of service

Welcome to Dhanvi Designers. By accessing or using our website www.dhanvidesigners.com, browsing products, or placing an order, you agree to be bound by the following Terms of Service.

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1. General Information

• Dhanvi Designers is an online fashion brand offering sarees and dress materials across India.
• By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement under Indian law.

2. Product Information

• We strive to provide accurate product descriptions, images, colors, and pricing.
• Actual product colors may slightly vary due to lighting or screen resolution.
• Measurements and designs may have minor variations due to fabric nature.
• Product images are for representation purposes only.

3. Orders and Payments

• All orders are subject to availability and payment confirmation.
• Prices are listed in Indian Rupees (INR).
• Cash on Delivery (COD) is not available.
• GST is applied as per applicable laws.
• Payments must be completed through secure payment gateways at checkout.
• We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping and Delivery

• Shipping is available within India only.
• Courier partners include Delhivery and DTDC.
• Estimated delivery time is 3 to 7 working days.
• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

5. Returns, Refunds and Exchanges

• We follow a limited return and refund policy.
• Returns or exchanges are accepted only if the product received is damaged, defective, or incorrect.
• A clear unboxing video is mandatory for all claims.
• Issues must be reported within 24 hours of delivery.
• Products must be unused and in original condition.
• Requests without an unboxing video will not be accepted.

For complete details, please refer to our Return and Refund Policy page.

6. Order Cancellation

• Orders cannot be canceled or modified once placed.
• Please verify product details and delivery information before confirming your order.

7. Intellectual Property

• All content on this website, including images, product designs, text, logos, graphics, and layout, is the exclusive property of Dhanvi Designers.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

• You agree to use the website only for lawful purposes.
• You must not misuse, copy, or attempt unauthorized access to the website or its systems.

9. Disclaimer

• The website and products are provided on an “as is” basis.
• We do not guarantee uninterrupted or error-free access to the website.

10. Limitation of Liability

• Dhanvi Designers shall not be liable for indirect, incidental, or consequential damages.
• This includes damages arising from website usage, product appearance variations, or delivery delays beyond our control.

11. Governing Law and Jurisdiction

• These Terms are governed by the laws of India.
• All disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

12. Updates to Terms

• We reserve the right to update or modify these Terms at any time without prior notice.
• Continued use of the website implies acceptance of the updated Terms.

13. Contact Information

Email: dhanvidesigners03@gmail.com
Phone / WhatsApp: 8296377234
Address: Bangalore, Karnataka, India